Whistleblowing
and
Grievance Mechanisms
Grievance and whistleblowing mechanisms are critical components of a robust compliance and risk management system. Our flexible cutting-edge software and expert guidance, provides companies with a comprehensive solution to meet their human rights and sustainability objectives, minimize legal risks, and safeguard their business against malicious activities.
Overview
Focus & Scope
Typical Users
Process
Purpose
Challenges
Limited in addressing broader human rights and environmental risks, especially in extended supply chains.
When to use which mechanism ...
Whistleblowing Mechanism
Grievance Mechanism
Why They Should Be Separate ...
Different Stakeholders
Distinct Processes
Specialization
Trust and Accessibility
Avoiding Confusion
Limited in addressing broader human rights and environmental risks, especially in extended supply chains.
Our Solutions
Learn more about our state-of-the-art solutions here ...
Services
Lightning ⚡️ fast implementation!
Providing you with a complete whistleblowing or grievance mechanism in four steps:
Step One
Initial consultation and identification of requirements. Demo of software solutions.
Step Two
Step Three
Step Four
Hand-over with education and training of relevant staff as well as stakeholders.
Grievance Mechanisms
Regulations such as the German Supply Chain Due Diligence Act as well the EU CSDDD mandate that companies establish a barrier-free grievance mechanism (complaints procedure) that spans throughout their entire supply chain.
To fulfill this requirement, it is highly recommended that companies engage external advisors as ombudspersons, especially in high-risk regions where your company operates directly or indirectly with suppliers. Our solution combines our local presence, legal expertise (ranging from local laws to international regulations), and our tailored software to ensure that your company's grievance mechanism (complaints procedure) is fully compliant, effective, and accessible. With our solution, you can be confident that your company is meeting its legal obligations and operating with integrity, transparency, and respect for human rights and sustainability throughout its entire supply chain.
By incorporating all stakeholders into your reporting mechanisms, you can increase transparency and accountability, and better address potential risks and issues. Our solution provides a user-friendly platform for reporting, tracking, and analyzing data. Through accessibility features it enables that more stakeholders can participate effectively in the process. With our comprehensive approach, you can ensure that your company is operating ethically and sustainably while maintaining compliance with global regulations and standards.
Grievance mechanism and redress management solutions for compliance with:
EU Corporate Sustainability Due Diligence Directive (CSDDD)
German Supply Chain Due Diligence Act (LkSG)
United Nations Guiding Principles on Business and Human Rights
Global Data Privacy Laws
and more...

Grievance mechanism and redress management software
Developed For Supply-ChainsWhiteBox
Seamless integration along your entire supply-chain
Setting a new standard in accessibility with AI-Powered voice-to-text and text-to-audio
Promoted to supply-chain stakeholders globally and available in over 100 languages
Automated and streamlined management of grievances
Automated documentation and streamlined report creation
Automated collection and analysis of a wide range of statistics
and much more ...
Custom
Grievance Mechanisms for Specific Target Groups
Multi-Stakeholder Grievance Mechanisms
Self-Hosted & Enclosed Versions
and much more ...
Whistleblowing Mechanisms
Frameworks such as the EU Whistleblower Protection Directive (Directive (EU) 2019/1937) mandate that companies establish whistleblowing mechanisms to facilitate the reporting of misconduct, fraud, or other illegal activities within their operations. These regulations require organizations to implement secure and confidential channels that allow employees and stakeholders to report concerns without fear of retaliation.
Our solution integrates seamlessly with your existing compliance infrastructure, providing a secure and user-friendly platform for reporting, tracking, and analyzing whistleblower reports. By incorporating a whistleblowing mechanism into your compliance system, you enhance transparency and accountability, enabling your organization to discover and address potential risks and issues proactively and early-on. This approach ensures that your company operates ethically and maintains a positive reputation in the global marketplace. By implementing our cutting-edge whistleblowing solutions, your organization can confidently meet legal obligations, foster a culture of integrity, and uphold ethical standards across all levels of operation.
Whistleblowing mechanisms for compliance with:
EU Whistleblowing Directive
ISO 37002:2021
Sarbanes-Oxley Act of 2002 (USA)
Consumer Financial Protection Act (USA)
Global Data Privacy Laws
and more...
WhiteBox Whistleblower
Powered by GlobaLeaksThe whistleblower module of WhiteBox is powered by GlobaLeaks open-source software and provides organisations with a dedicated reporting channel for Whistleblowing in addition to the WhiteBox Grievance Mechanism.
Standard
excluding VAT, billed yearly
Available in 70+ Languages
One Administrator
Template Whistleblowing Policy
Template Privacy Policy
Hosted on AWS
E-Mail Tech-Support
30-Day Money Back Guarantee
Upgrade to premium at any time without paying double
Premium
excluding VAT, billed yearly
Everything in Standard
Custom branding
Your Own Sub-Domain
Unlimited Reporting Channels
Five Administrators
Enhanced Data Confidentiality
Telephone Tech-Support
30-Day Money Back Guarantee
Self-Hosted
Everything in Premium
Flexible hosting options
and much more ...
More Services
At Köksal Consulting, we go beyond just implementing grievance and whistleblowing mechanisms—we provide comprehensive accompanying services to ensure seamless integration, compliance, and effectiveness. With our end-to-end support, organizations can foster a culture of transparency, integrity, and accountability while ensuring their compliance and risk management systems operate at peak efficiency.
Grievance Mechanism Compliance Audit
Assessment of policies and contracts
Practical testing of accessibility
Practical testing of confidentiality
Assessment of staff
Ombudsperson Services
Through our ombudsperson services, you unlock significant advantages for your grievance or whistleblowing mechanisms, including:
Trusted Legal Representation
Our trusted lawyers prioritize the interests of both the company and the honest whistleblower, aiming to protect the organization while mitigating potential risks.
Confidential Communication
Whistleblowers can confidently contact sworn lawyers who are bound by strict confidentiality and secrecy obligations, ensuring their safety and privacy.
Exclusive Client Relationship
The contractual relationship exists exclusively with the company. However, this agreement extends a protective effect to the whistleblower at no additional cost.
Identity Protection
Our lawyers safeguard the whistleblower’s identity through statutory rights to refuse evidence and tailored contract provisions, providing an additional layer of security.
Contact us for more information or to get started!
Rely on our professionalism and expertise
FAQs
Supply Chain Due Diligence
Still not convinced?
Whistleblowing for more than just compliance!
of fraud schemes are initially detected by tips from whistleblowers
of these tips are reported by company external stake-holders
A whistleblowing procedure is a structured system that enables employees to report misconduct, fraud, or other illegal or unethical activities within an organization. In recent years, the adoption of such procedures has become increasingly common as companies recognize their role in fostering a culture of transparency and accountability. Implementing a whistleblowing procedure offers several significant benefits for businesses.
1. Preventing and Detecting Misconduct
One of the most critical advantages is the ability to prevent and uncover illegal or unethical behavior. By providing employees with a safe and confidential channel to report concerns, companies can identify and address issues early, before they escalate and cause significant harm. This proactive approach not only safeguards the organization’s reputation but also reduces the risk of costly legal or regulatory consequences.
2. Promoting a Positive Work Environment
Whistleblowing procedures contribute to creating a workplace where employees feel empowered to speak up without fear of retaliation. When employees trust that their concerns will be heard and addressed, they are more likely to remain engaged and committed to the organization. This trust fosters higher morale, increased productivity, and reduced turnover, enhancing overall workplace satisfaction.
3. Strengthening Stakeholder Confidence
Establishing a whistleblowing procedure sends a clear message to customers, shareholders, and other stakeholders that the company is committed to ethical behavior. Demonstrating accountability and transparency builds trust and credibility, which can improve brand reputation and, in some cases, positively influence financial performance.
4. Enhancing Ethical Standards
A whistleblowing system reinforces the organization’s dedication to ethical conduct and responsible business practices. By embedding integrity into its operational framework, a company not only complies with legal requirements but also sets a standard of excellence for employees, partners, and industry peers.
Conclusion
Implementing a whistleblowing procedure is a vital step toward promoting transparency, accountability, and ethical behavior in any organization. It empowers employees to voice concerns safely and confidentially, enabling the early detection of wrongdoing, fostering a positive workplace culture, and strengthening the trust of stakeholders. Ultimately, a robust whistleblowing system is an investment in the organization’s integrity, reputation, and long-term success.